Shipping policy

SHIPPING WITHIN AUSTRALIA

We offer free standard shipping with tracking on all orders within Australia! 

Express shipping is available at a flat rate of $12.  You can choose to have your products shipped via express post at the checkout.  

We primarily use Australia Post to ship out all our goods.  We occasionally use courier companies too. 

Standard shipping usually takes 2 - 5 business days to be delivered, this applies from the day your order is shipped.  Items shipped out via express post are usually delivered within 1-2 business days once your order has been dispatched, subject to peak periods such as Christmas. 

*Please note: For Western Australia and rural areas, express shipping should take 2-7 business days. Australia Post can sometimes experience delays in WA and rural areas of QLD. We entrust Australia Post with your parcel and do everything we can to make sure it gets to you on time, however, any delays they experience are (unfortunately) out of our hands.

When we send out your order, you will receive an email notification confirming your purchase and another email confirming shipment with your tracking number. 

Please note that we aim to dispatch orders within 24 hours of receiving payment, with the exception of sale periods, where this may take up to 48 hours. Estimated delivery times are to be used as a guide only. We do not take into account possible delays caused by payment authorisation.

We accept no responsibility for any loss or damage to goods occurring in transit. Once the item has been shipped, Seaquatix is deemed to have executed its responsibilities to you and the onus of ensuring your product arrives safely is transferred to you.

INTERNATIONAL SHIPPING

We didn't think it was fair that only us Aussie could enjoy Seaquatix waterproof cases here in Australia, so we decided to share the love with the rest of the world. After all, sharing is caring right?

For our international customers, we use Australia Post Standard Shipping with sign on delivery for international orders. 

We accept no responsibility for any loss or damage to goods occurring in transit. Once the item has been shipped, Seaquatix is deemed to have executed its responsibilities to you and the onus of ensuring your product arrives safely is transferred to you.

The shipping rates are below:

New Zealand - $20.00

Asia, US & Canada - $25.00 

UK- $30.00